服务支持 - 全周期服务保障，让客户无后顾之忧
以客户为中心，提供贯穿设备全生命周期的专业服务与支持，保障设备稳定运行，助力客户实现更大价值。
服务流程
/ SERVICE PROCESSRequirementsUnderstand customer needs
Clarify project goals
Solution DesignCustom solution design
Professional advice
Sample TestSample testing & verification
Confirm process feasibility
ManufacturingLean manufacturing
Strict quality control
FAT AcceptanceFactory acceptance test
Ensure equipment performance
InstallationOn-site installation
Stable operation
TrainingOperation training & docs
Ensure customer usage
After-SalesContinuous support
Fast response service
售后服务承诺
7×24h Response
24/7 online, fast response
48h On-Site
On-site within 48h in major cities
12-Month Warranty
12-month warranty, lifetime maintenance
Regular Follow-up
Regular visits, continuous optimization
远程技术支持
- •Remote diagnosis & troubleshooting
- •Remote software upgrade & optimization
- •Real-time operation monitoring
- •Online technical consulting
备件与升级
- •Original spare parts fast supply
- •Adequate spare parts inventory
- •Equipment function upgrade
- •Continuous software iteration
常见问题
FAQQWhat is the equipment warranty period?
QHow to request after-sales service when equipment fails?
QDo you provide equipment operation training? What does it include?
QCan the equipment be software upgraded? How?
QWhat is the spare parts delivery cycle?
服务网络
/ SERVICE NETWORK80+
覆盖城市
120+
专业服务工程师
30+
服务网点
主要服务区域
South China：Guangzhou, Shenzhen, Dongguan, Foshan, Huizhou, Xiamen
East China：Shanghai, Suzhou, Hangzhou, Ningbo, Nanjing
North China：Beijing, Tianjin, Qingdao, Jinan, Shijiazhuang
West China：Chengdu, Chongqing, Xi'an, Wuhan
